Frequently Asked Questions

What is a reStickity?

A stick & peel, reStickable fabric photo that sticks to any surface, won't rip or wrinkle, is easy to remove without causing photo or surface damage & can be re-displayed multiple times.  In a nutshell, it is reStickable photo with a whole lot of MOXIE.

 

How secure is your checkout process?

Our checkout process is powered by Shopify, a widely used ecommerce platform.  Shopify meets all 6 categories of the Payment Card Industry Data Security Standard (PCI DSS).  Shopify is certified Level 1 PCI DSS compliant.  For more information visit https://www.shopify.com/pci-compliant

 

When will my order get shipped?

Orders received by midnight EST Sunday will be shipped no later than Wednesday 7pm EST of the same week.  You will receive an email the day your order is shipped.

 

Once my order is shipped, how long will it take to receive it?

USPS First Class shipping estimated delivery is 2-5 business days.  Two day shipping is available. 

 

What material is a reStickity printed on?

A reStickity is printed on a polyester fabric with an adhesive backing that will not weaken after several position changes as long as the adhesive stays clean.  The material will not shrink or curl due to temperature change, will not rip or wrinkle and has no time limits on indoor applications for removal.  The material is cuttable.

 

What will a reStickity stick to?

A reStickity will stick to pretty much anything.  It sticks to walls, doors, mirrors, metal, windows and even refrigerator doors.  Removable and reusable, it won't leave behind sticky residue or nail marks.  Please wait 30 days before placing on newly painted primed surfaces to give the paint adequate time to cure.  Removal from stainless steel could leave a slight residue depending on how the stainless steel was cleaned prior to reStickity placement.  If a slight shadow exists when you remove your reStickity from stainless steel, a little dawn soap on a warm damp rag should do the trick.  If that doesn't work, try goo gone, simple green or rubbing alcohol (going with the grain).

 

What could you do with a reStickity?

Decorate your surroundings with family, friends and memories of great times.  Build a collage, showcase accomplishments, milestones and events.  They are perfect for reinforcing togetherness in schools, on lockers, in dorm rooms, locker rooms, offices, at daycare or group living facilities.

 

Why would you send a reStickity to someone?

Send a reStickity to someone who lives far away, can't travel or isn't available to attend a special event to let them know you are thinking of them.  They make great thank you gifts.  They are perfect to send to people in new surroundings like hospitals or senior living facilities.

 

Do you accept special orders?

You bet!  Oddly enough one of our first orders was a customized Save the Date wedding announcement.  Contact us directly about large volume orders or custom orders at Yo_Adrian@reStickity.com. 

 

What is your return policy?

We want you to love your reStickity.  Unfortunately we can’t control poor image quality resulting from inadequate resolution, improper exposure, cropping choices or typing errors.  If something within our control isn’t right, we’d be grateful for the opportunity to fix it.  Email Yo_Adrian@reStickity.com about your issue and we’ll do our best to make things right.

 

What if misplace my reStickity backer (sheet you peel the reStickity from before you display it)?

We ship reStickitys in a white bag to help you store your backers, but what if you lose the bag???  It happens, but fear not!  You've got a couple of options.  The best option is to place your reStickity on a piece of wax paper. The second option is to fold it in half, backside touching.  This works because you can peel it from itself.  Along this same logic, if you have more than one reStickity you could stick their backsides together.  Voila! 

 

What if some of the backer peels up when I remove my reStickity from its backer?

On occasion some of the backer may lift up when you remove your reStickity from its backer.  This can happen when the "kiss cut"  we made, to make it easy for you to remove your reStickity from the backer, cuts too deep into the backer.  We do our best to make sure this doesn't happen, however because we print on a fabric material, the threads can be slightly uneven to the tune of a hundreth of an inch.  You can tape down what peeled up or use wax paper to store and/or transport your reStickity.