Frequently Asked Questions

How secure is your checkout process?

Our checkout process is powered by Shopify, a widely used ecommerce platform.  Shopify meets all 6 categories of the Payment Card Industry Data Security Standard (PCI DSS).  Shopify is certified Level 1 PCI DSS compliant.  For more information visit https://www.shopify.com/pci-compliant

 

When will my reStickity get shipped to me?

Orders received before 12pm EST Monday will be shipped no later than Friday 12pm EST of the same week.  

 

What material is a reStickity printed on?

A reStickity is printed on a polyester fabric with an adhesive backing that will not weaken after several position changes as long as the adhesive stays clean.  The material will not shrink or curl due to temperature change, will not rip or wrinkle and has no time limits on indoor applications for removal.  The material is cuttable.

 

What is a reStickity?

A reStickity is a reusable photo with a whole lot of MOXIE.

 

What will a reStickity stick to?

A reStickity will stick to pretty much anything.  It sticks to walls, doors, mirrors, metal, windows and even refrigerator doors.  Removable and reusable, it won't leave behind residue or nail marks.  Please wait 30 days before placing on newly painted primed surfaces to give the paint adequate time to cure.  

 

What could you do with a reStickity?

Decorate your surroundings with family, friends and memories of great times.  Build a collage, showcase accomplishments, milestones and events.  They are perfect for reinforcing togetherness in schools, on lockers, in dorm rooms, offices, at daycare or group living facilities.

 

Why would you send a reStickity to someone?

Send a reStickity to someone who lives far away, can't travel or isn't available to attend a special event to let the know you are thinking of them.  They make great thank you gifts.  You can include a personal note with your order.  They are perfect to send to people in new surroundings like hospitals or senior living facilities.

 

Do you accept special orders?

You bet!  Oddly enough one of our first orders was a customized Save the Date wedding announcement.  Contact us directly about large volume orders or custom orders at Yo_Adrian@reStickity.com. 

 

What is your return policy?

We want you to love your reStickity.  Unfortunately we can’t control poor image quality resulting from inadequate resolution, improper exposure, cropping choices or typing errors.  If something within our control isn’t right, we’d be grateful for the opportunity to fix it.  Email Yo_Adrian@reStickity.com about your issue and we’ll do our best to make things right.